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AI

"It was the computer wot done it, guv," is the latest excuse to come out of a major bank caught with its money laundering knickers around its ankles.

There's just one incy-wincy-little point. It wasn't the software - it was the people .. and it's the same problem that makes reliance on so-called AI so dangerous, Nigel Morris-Cotterill says.

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Incredibly, when you look up "The Anti Money Laundering Network," on LinkedIn, there is a list of employees - which is odd, because of those listed, only one, our Group Head, has ever worked for any of the companies in the Group. We are pretty sure that the individuals concerned have not claimed to have done so which leaves only one culprit.... LinkedIn itself.

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Like so many developers of so-called artificial intelligence, Google is proud of its efforts and, yet, once again AI has proved that it is often a failure waiting to happen. But this example is ever funnier - and more worrying. Someone has manipulated it and the target, amazingly, is people working in e.g. banks. Should banks, etc. now ban Google Alerts?

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The wording says "If you'd like to cancel just part of your order... please contact us and quote your order number." So, like the obedient chap I am, I did.

This is my exchange with Marks and Spencer's Chatbot.

And you think AI will protect your bank?

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