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Lessons in taking screenshots. After I wrote about Skype's pricing scheme, I logged onto Skype to see a message saying that my transaction remained outstanding. I clicked on it and was surprised: it had been adjusted to show that I should pay GBP10, not GBP12. OK, I thought, click to buy. How I wish I'd been realistic (some may say sceptical) and taken a screen shot. Previous story: Credit card companies should beware of payments to Skype.

FCRO Subsection: 

If a little shop told its customers that they could have a special offer that cost x, then denied them when they arrived, then told them the price was actually 15% more than x, then when the bill arrived it was for a further 20%, credit card companies would be deluged with complaints and chargebacks. But that is exactly what Microsoft's Skype does, as Nigel Morris-Cotterill demonstrates.

BIScom Subsection: 

It all began with a package bundled with Windows in 1999 but now, following Microsoft's integration of Skype, MS Live Messenger is to be killed off, except in China, as Microsoft forcibly migrates the users of its messaging system to the Skype platform. From early 2013, it's going to be the Skype way or the highway.

CoNet Section: